Everyone has an agenda... and we can use them to build “trust”...

Everyday we interact with a multitude of people – colleagues, bosses, our…


How to Improve Your Listening Skills

Listening is at least half of the communication process, but sadly one that is…


Giving and Receiving Feedback... in a world of perceptions!

We all live and work in a world of perceptions. How we think/feel that we are…