Integrating two organisations and their people doesn’t just happen!

Do you have a plan?

All post deal integrations are complex. There is tremendous and, often, unexpected diversity… this diversity isn’t just about bringing together two organizations… it’s about bringing together different cultures (country cultures, regional cultures, corporate cultures)… bringing together different generations… different interpretations of what it means to build a new organization in a VUCA world… integrating different agenda… whilst maintaining the rich diversity (gender, generational, technological, cultural, etc) that is brought together by bringing all these people together… on top of aligning the organization’s architecture (policies, processes, systems, structures, technologies, etc.). The potential for frustration, misunderstanding and disengagement among the various groups of people in both organizations coming together is very high. They move at different speeds, with different levels of information and different agenda.They also interpret messages in different ways.

Usually, there doesn’t seem to be an integrated and coordinated integration strategy that provides a common denominator and connects all the efforts that are being undertaken independently in the various corners of the organization. Failure usually comes from this specific point. The lack of not seeing the big picture and doing what must be done to coordinate things so that they gradually come together and tell “one story”. Architects build plans before they build the house… so that when we start building we ensure that all the pieces come together and fit properly… as well as ensuring that some things are done first, others second, others third… and so…

A coordinated integration strategy guarantees greater engagement and alignment across the whole organization, using a simple common language and ways of visualizing the process and its progress. Being able to share best and worst practices through communication and storytelling is key. It also gives us the pulse of the integration process and allows us to anticipate problems and apply solutions calmly. Having an Integration RoadMap is key… having a MineMap is a life saver (we have become experts at visualizing and anticipating where the mines are, so that you don’t step on them and they don’t explode)… since it allows you to see where the mines are, helps you to avoid them, provides you with solutions and alternatives, provides greater efficiency, lowers the stress factor and augments the enjoyment of the integration process throughout the organization

Another key point are the frontiers… the frontiers are the touch points between various communities throughout the organization (both hierarchical communities, transversal communities, and any type of communities that have to interact in the day-to-day). In an integration process, it is fairly simple to integrate members of a same team (example: members of the HR community, or members of the Finance community)… they usually tend to speak similar languages, even though they come from different organizations. However, the real trick is in connecting and integrating the frontiers of unlike communities who must connect and work together to generate value… particularly when these communities speak different languages, have different objectives, have different agenda and come from different organizations.

Another question is a question of efficiency and cost/benefit. Integrating large groups of people is expensive. It can be much more expensive if we don’t have a coordinated strategy and integrated plan. We can duplicate. We can work at cross-purposes. We can waste time and effort. Etc… etc… etc… The reasons for coordinating are many and varied. Efficiency and cost/benefit are among the most visible… and therefore the most easily understood by the organization.

We have been doing Post Deal Integration for over three decades!

A great relationship starts with a simple conversation!

Let’s talk!

“I wake up each morning determined to both change the world and have one hell of a good time!"